Excellent customer service. Couldn’t have asked for an easier sale. Thanks to Debbie on sales at the Billingham office.
5 star service.
The chain probably would have collapsed if it wasn’t for the amazing hard work from my agent Vicki. Brilliant professional service.
Great service from start to finish, always quick to respond to enquiries and staff are friendly and helpful. Helen in particular was a fantastic help throughout and made the process as easy as possible. Thanks.
Excellent service. Really helpful, Vicki helped us to make an offer on our dream home within a week :)
We had a positive experience dealing with MP.
The staff kept us informed at all stages of the process.
Debbie was particularly helpful and always friendly. I knew she was just a phone call away.
Thank you.
I would like to thank Stacey and Leanne with all your help in selling our house. Great help from you keeping us in the loop. We got more information from you than our solicitors. Thank you
From the initial valuation of our house, right through to the sale and completion, the staff at Michael Pooles Billingham branch were brilliant, at every juncture they were professional and helpful, we couldn’t recommend them enough
Leanne and Stacey absolutely amazing! Answer every question and every call! Brilliant service so friendly and warm would highly highly recommend!
I bought from from Michael poole Ingleby branch,
They were really helpful and amazing.
They gave service beyond the level specially Stacy,she was so amazing quick response, solved all problems with fast reply.
I definitely recommend Stacy , best customer service and amazing 🤩.
Massive thank you to Steve and Debbie. They have worked very hard to help us secure our rental property in Nunthorpe. I have been a pest throughout but they were both fantastic.
We put our house up for sale early November 2023, not an ideal time but needs must. We had an offer within three weeks and completed on 9th February 2024. Michael Poole were a pleasure to deal with, polite and proactive. Thanks for your efforts
This is the 2nd time we have just Michael Poole in Yarm to sell our property, excellent customer service received from Amber Short at the Yarm Branch, good communication and dealt with enquiries promptly, thank you.
I would highly recommend Michael Poole. I used the Middlesbrough office for a sale and purchase and found them excellent throughout. The communication was consistently good. Their responsiveness to my initial enquiry, advice on market price, photos and marketing information and commitment to the transaction was very impressive and really helped relieved the inevitable stress of moving house.
I found the staff in Michael Poole Eston very polite and helpful . They are efficient and kept us up to date every step throughout the process of selling our house.
Great service from start to finish, very proactive with updates during the progress of the sale. Nick was very helpful and very responsive with questions/queries. Would certainly use again.
Brilliant service from Michael Poole from start to finish. Helen was especially helpful throughout the whole process! I cannot recommend this team enough and if we ever do sell again, we won't hesitate to contact MP again in the future. Thank you.
Really good experience selling with Michael Poole - the pictures and listing were great, and generated lots of interest very quickly. The first person to view the property offered the full asking price, and the sale completed today.A really big and particular thank you to Marion, who has been absolutely excellent throughout the process; always across the details, pro-actively following things up, and always keeping me updated on developments. Really, really excellent service - she's a credit to the company!
Vicky at the Guisborough office is an absolute credit to the
She genuinely cares about her clients, she was knowledgeable and kept us up to date with progress and excellent customer service ❤️
We would like to thank her for all her help and support during an extremely stressful time, would highly recommend 👍 xx
The sales team provided a good service throughout the process. Sophie was particularly helpful in keeping us clearly informed whether we were at home or abroad. She was cheerful even when there were some difficulties with the sale. We would recommend this agency.
Michael Poole estate agents went beyond the call of duty in helping a disabled man to sell his property. Their expertise and kindness were outstanding and I would recommend them to anyone. Thank you for a brilliant job, and a special "thank you" to Helen who has been amazing .
Thank you to David and his super team for a Fantastic all round service from start to finish👍Best wishes Helen & James Tait
Michael Poole helped me find a rental accommodation. They guide us through all the process, from viewing a property to filling the forms to handing over the keys. I liked the way they explained everything with transparency when we got the house, like what to do and not do in a rental property. Great customer service. I recommend Michael Poole to everyone who looks for a rental house.
We just bought our first home with Michael Poole. Maria and Marion were so helpful, very responsive and reassuring throughout the whole process. Thank you both so much.
A huge thank you to Tracy for helping to sell my house. She was always there to help and went above and beyond for me!
Tracey at the coulby office was great and so supportive. Helped us through the stressful house buying process.